Reference

How mlbd Handles Your Personal Information

Your account data belongs to you. mlbd collects only what we need to run your wallet, process deposits through bKash, Nagad, and Rocket, and keep your account secure — and we are clear about how we use it.

Account Data ProtectionbKash, Nagad, Rocket Wallet PrivacyCookie ControlsData Access Requests

Explore the Lobby Read FAQ

What We Collect and Why We Use It

mlbd Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with us, we collect the information needed to verify your identity, process transactions, and deliver support. This includes your name, contact details, and payment method identifiers — for example, the mobile number linked to your bKash, Nagad, or Rocket wallet. We

1
do not sell this data to third parties. Transaction records are retained to meet financial compliance requirements and to resolve any disputes you raise with our support team. Device and session data — browser type, IP address, and login timestamps — help us detect unauthorised access
2
and keep your account safe. Cookies track your session state and remember your preferences across visits; you can manage cookie settings through your browser at any time. We may share data with payment processors and fraud-prevention services strictly to complete your transactions. Any sharing is governed
3
by data-processing agreements that bind those partners to the same protection standards we apply internally. Your use of this platform and the applicability of this policy depend on your local law and the eligible regions we serve.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT

Reach Us About Your Data

If you want to access, correct, or delete your personal data, our support team handles these requests directly. Reach out through any of the channels below and include your registered account email so we can locate your records quickly.

Live Chat Start a chat from your account dashboard. Our team will verify your identity before processing any data request.

Email Support Send your data request to our support address. Include your registered contact details for faster account matching.

Help Centre Our Help Centre has step-by-step instructions for submitting data access and deletion requests through your account settings.

DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Security and transparency are built into how we run every account. Here is what that looks like in practice across the four areas that matter most to you.

Account Security

Your account is protected with OTP verification on login and withdrawal. We flag unusual session activity automatically and lock access until you confirm via your registered mobile number.

Cookie and Tracking Controls

We use session cookies to keep you logged in and analytics cookies to improve the lobby experience. You can block non-essential cookies through your browser settings without affecting your account access.

Data Retention

We keep your transaction history and account records for as long as required by applicable financial regulations. When you close your account, personal data not subject to retention rules is deleted within a reasonable period.

Requesting Changes

To update incorrect data or request deletion, contact support via live chat or email with your account details. We aim to respond to all data requests within a reasonable timeframe and will confirm each step with you.

Common Questions About Your Data

Here are the questions we hear most often about how your information is handled on mlbd.

We collect your name, contact details, and the mobile number linked to your payment method — bKash, Nagad, or Rocket. We also log device and session data to protect your account from unauthorised access.

We share data only with payment processors and fraud-prevention partners needed to complete your transactions. All partners are bound by data-processing agreements and cannot use your data for their own purposes.

Contact our support team via live chat or email with your registered account details. We will verify your identity and provide a summary of the data we hold on your account.

Yes. Submit a deletion request through live chat or email. Data subject to financial compliance retention periods cannot be deleted immediately, but we will confirm exactly what is removed and what is retained.

Transaction and account records are kept for as long as applicable financial regulations require. Personal data not covered by those rules is removed after your account is closed and the retention period expires.

Your access to mlbd and the applicability of this policy depend on your local law and the eligible regions we serve. If you are unsure whether this applies to you, contact our support team for clarification.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoCricket Score Chase InfoFootball Halftime Bet

How mlbd Handles Your Personal Information

Reach Us About Your Data

How We Protect and Manage Your Information

Account Security

Cookie and Tracking Controls

Data Retention

Requesting Changes

Common Questions About Your Data

01 What personal data does mlbd collect when I open an account?

02 Does mlbd share my data with third parties?

03 How do I request access to my personal data?

04 Can I ask mlbd to delete my account data?

05 How long does mlbd keep my transaction records?

06 Does this privacy policy apply to me in Bangladesh?

Privacy Policy

Related pages

Related pages